Creating Lasting Impressions

Artwork Requirements

Preferred Format

Our preferred format for all graphics files are either vector EPS or Adobe Illustrator AI files. Text must be converted to outlines. Placed images need to be either embedded or supplied as separate files. For spot colour printing Pantone PMS colours (coated) must be quoted. We do not accept CMYK files for spot printing.

Other Formats

PDF files can be used depending on originating artwork. Any images must be at minimum 300 dpi. We would need to confirm on receipt of files if they are acceptable.

BMP, TIFF or JPG files are sometimes possible to use depending on quality. They can only be accepted for one colour print jobs, full colour print jobs or embroidery. Minimum resolution is 300 dpi and must be saved at least twice the print size.

Word documents, Publisher, Power Point or any other Office based program is not sufficient for finished artwork if needing plastisol transfers. Word documents can sometimes be used for embroidery jobs depending on the quality of image embedded in the document.


We have the facility to redraw files that are not suitable to work with. Cost is based on $60 +GST per hour artwork fees. Typical redraw cost is somewhere between $35 to $60 for most logos. Please submit your artwork and we can give you a quote.

If it is a simple text layout we offer this service free of charge for first proof and one subsequent change. Any changes after this may incur a $20 +GST fee per change.


All fonts must be either converted to outlines/curves or supplied as TTF files (True Type Font) for us to load on our system.


All jobs receive a digital file emailed to you for approval before the job commences. Although Curate will endeavour to make sure there are no mistakes on the final artwork for approval, it is your responsibility to check all details are correct on the final artwork approval – PMS colour, text spelt correctly, position and size etc.  Curate Promotional Merchandise will not be held liable for artwork that is approved by yourself or someone else representing your company.